Delivery charges are not included in the prices quoted. Delivery charges will be added in your shopping basket. We accept payment by IBAN/BIC wiring or sending a check to our adress in Spain.
We deliver to whole Europe. Shipping charges that apply to the UK apply also for every other country withn Europe (except Spain). For shipping to the US please contact us for shipping rates. On some items there are export restrictions which will not allow us to ship outside the European Union.
The customer is responsible for paying the return shipping costs, including the tax or custom fees. If the return package doesnt have a tracking number we dont take any resposability is the package is lost or damaged.
You have the right to cancel your order within 14 working days of delivery (starting the day after you receive the goods) and return them for a full refund. If you are from outside of Spain you will have to take care of the shipping back. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed, newspapers, periodicals or magazines. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.
Any complaints regarding the goods or services supplied should be made to firstname.lastname@example.org or any other contact detail provided under contact information.
Our business hours are from Monday to Friday 07:30 - 18:00
These Terms and Conditions do not affect any of your statutory rights.